Shelbyville, IN – April 12, 2023: Major Health Partners (MHP), a
leading healthcare provider in Shelbyville and southeastern Indiana, and
Unite Us, the nation’s leading software company enabling cross-sector
collaboration to improve people’s well-being, are unveiling a new
partnership and coordinated care network that will enhance community members’
health and well-being—even outside of hospital walls.
Through this partnership, MHP can use Unite Us’ software to collaborate
across sectors and securely connect members with unmet health and social
needs to services such as housing and food assistance, transportation,
and employment assistance.
“At MHP, we are fully embracing the effort of becoming a true community
health improvement organization—one that can make a meaningful and
measurable generational improvement in health and well-being in our region,”
said Stephen Black, MHP's Director of Behavioral Health and Health
Equity. “For MHP to be successful—and for our community to
thrive—we all have to reach beyond our four walls and build partnerships
to harness the power of collective impact.”
Within MHP, the Unite Us Platform will allow specially trained staff conducting
health-related social needs screenings for gaps in care, such as food
and housing insecurity, transportation challenges, or other obstacles,
to connect with community organizations committed to resolving those issues.
The network, however, is not dependent on MHP. Participating organizations
can also refer clients to each other even if the people they refer aren’t
Through this collaboration, Major Health Partners hopes to better standardize
their sites' social care referral process, allowing for less burdensome
workflows for staff members and eventually using the Unite Us Platform
to identify and bridge service gaps in Shelby County.
Major Health Partners and Unite Us will securely connect people in need
with community-based resources that can be difficult to navigate otherwise.
The Unite Indiana network provides a central point of contact where healthcare
providers, social service organizations, and individuals can securely
access and refer people to needed services that will enable them to thrive
and live healthier lives. MHP group of participating organizations is
composed of more than 40 community partners from local and regional businesses,
community-based organizations, faith-based organizations, healthcare organizations,
schools, and more, working together to improve the overall health and
well-being of Shelby County.
Healthcare, education, and economic success—are all interrelated,
says Black. And likewise, social challenges such as housing, transportation
and economic stability are also barriers that impede access to healthcare
and impact health outcomes. The conjoined efforts of MHP community organizations,
the Unite Us Platform, and regional community health partnerships are
all intertwined and working hand in hand to get upstream of generational
health issues and create a stronger, brighter future for children and
Knowing someone has unmet needs is not enough. Knowing who can meet those
needs, what barriers might be in the way of serving those needs, and confirming
that those needs are actually resolved is very difficult in today’s
fragmented healthcare and social support systems. However, with the software
now in place, when an individual is served by an MHP team member or one
of the Unite Us network partners, their specific social needs will be
noted in the system. If, after obtaining the community member’s
consent, a referral for social service is made, the organization receiving
the referral will be notified, and that individual’s progress in
receiving the service will be recorded. This allows for closed-loop communication,
which currently does not exist across the many different organizations
in the region.
The Unite Us Platform provides an up-to-date network of community resources
and offers insights that will help all network partners identify needs
and opportunities to better serve the region’s needs.
“The collective goal of our partnership with the Major Health Partners
is to effectively address drivers affecting health and wellness, increasing
equitable access to care for all residents regardless of circumstance,”
said Kathleen Banfield, State Director at Unite Us. “Major Health
Partners and Unite Us efforts will work to redefine the quality, impact,
and intersection of health and social care across this community."
The system integrates with MHP's Meditech electronic medical record
system and other systems and platforms used by community-based providers.
In its first year of operation, Unite Us will have network users from
MHP and accept unlimited community-based organizations as partners to
join the network free of cost.
Nonprofits, community-based organizations, and other providers who want
to connect their clients and patients to services within the network can
reach out to uniteus.com/contact/.
About MHP Major Health Partners is a leading healthcare provider for patients
from not only Shelby County, Indiana but also from the southeastern part
of the state. Since 1924, Major Hospital/Major Health Partners has grown
to offer a wide spectrum of services, leading the region in many areas
of healthcare delivery. In January 2017, MHP moved Major Hospital into
the state-of-the-art MHP Medical Center, which features larger patient
rooms, a concourse design to aid in ease of navigation and a significant
increase in parking, which includes an option for valet parking. The new
facility is home to 60 physicians and over 1,000 employees and provides
one convenient location to patients for their healthcare needs. MHP provides
quality care through our unique combination of advanced technology, modern
facilities, and individualized service. MHP offers all of the advantages
found at the large urban hospitals paired with genuine personal care.
That’s how we move healthcare forward in a Major way.
About Unite Us: Unite Us is the nation’s leading software company
enabling collaboration across sectors to improve the health and well-being
of communities. Unite Us’ secure solutions establish a new standard
of care that identifies social care needs, helps connect people to services,
and leverages meaningful outcomes data to further drive community investment.
Through Unite Us’ national network and software, community-based
organizations, government agencies, health plans, and healthcare providers
are all connected to better collaborate and meet the needs of the individuals
in their communities. Follow Unite Us on LinkedIn, Twitter, Instagram,