waiting room

Virtual Visits

Shelbyville Virtual Visits

MHP Providers NOW OFFERING Virtual Visits!

Button to continue to myVirtual Health Visits

MHP has launched a virtual clinic staffed with dedicated MHP providers. This service allows patients to seek medical advice from the comfort of their homes, potentially eliminating the need to visit physician offices, urgent cares, or emergency departments.

The MHP Virtual Clinic is staffed Monday - Friday from 8 a.m. - 4:30 p.m.

To Access the MHP Virtual Clinic:

  1. Download the free myVirtualHealthVisit app (Google Play or iTunes) on your phone or visit www.myvirtualhealthvisit.org on your computer.
  2. Enroll by creating a free login and completing your personal profile.
  3. Connect with the MHP Virtual Clinic and see a MHP provider by entering the SERVICE KEY mhpvisit.
  4. If given the option, select MHP Virtual Clinic and then select the MHP provider you would like to see. MHP providers are available Monday - Friday 8 a.m. - 4:30 p.m.
  5. If it is after hours add the SERVICE KEY mhp to be connected to a provider from The Online Care Group. MHP has partnered with this group to offer our patients access to virtual visits 24/7.
    • To add an additional service key from your phone click on the "more" button at the bottom of the screen and then click on "Service Keys".
    • To add an additional service key from your computer simply click on the "add service key" at the top of the page.

Be sure to allow access to your camera and microphone if you are using the app. If you are connecting via desktop, be sure to test your computer settings.

If you have questions or need help enrolling please call us at (317) 421-1956.

What Can You Do through My Virtual Health Visit?

This app is designed to help with more common, non-life-threatening conditions. People in need of professional suggestions on how to treat a cold or back pain will find this app very useful.

  • Virtual visits are suitable for:
  • Back pain
  • Cough and cold
  • Respiratory infections
  • Eye infections
  • Urinary tract infections
  • Seasonal allergies

While the MHP App can provide convenient advice for simple conditions, it is not suitable for emergencies such as serious injury, heart attack, or stroke.