Have you lost your COVID-19 vaccination card?

COVID-19 Vaccination Certificate

If you have been vaccinated against COVID-19 but can't find your vaccination card, you can obtain a record of it on the Access Indiana site: INDIANA VACCINATION PORTAL

Simply sign up for an account to receive your vaccination details, including the date administered, facility, and manufacturer.

Visitor Restriction Guidelines - Effective 9/3/2021

Effective September 3, 2021

Visitation Restrictions:

  • All visitors must 18 or older.
  • All visitors must follow all COVID-19 protocols while on site-screen negative, wear a mask at all times, practice hand hygiene and maintain social distancing.


  • Up to one designated visitor is allowed, throughout the entire stay.
  • Waiting rooms will be closed. Visitors that are waiting to see patients must wait outside of the hospital.
  • Patients who are COVID 19 positive or presumed positive, may have one designated visitor for their entire hospitalization.
    • Designated visitors may enter room only 1 time per day - visitor may not enter and exit throughout the day.
    • If patient is having any aerosolized respiratory treatments, then no visitors are allowed.
    • Visitors must wear gown, gloves, and masks during entire visit.
  • Visitors of COVID 19 patients must sign a waiver prior to entry
  • Waiting room will be closed.
  • End-of-life patients may have additional visitors on a case-by-case basis.

Emergency Department:

  • Up to one designated visitor is allowed, throughout the entire stay.
  • Patients who are COVID 19 positive, one designated person is allowed to stay, and additional PPE is required.
  • End-of-life patients may have additional visitors on a case-by-case basis.

Ambulatory Care Center(ACC)/Pediatrics:

  • Up to one designated visitor is allowed, throughout the entire stay.
  • For COVID infusion patients, one visitor allowed in room.

Maternity Care:

  • Visitors must be 18 years or older (with the exception of the significant other/father of the baby).
  • Up to two designated visitors are allowed, throughout the entire stay. Support person is considered as one visitor. Only one visitor may stay overnight with Mom/Baby and antepartum.
  • Two designated visitors are allowed to remain for labor and birth 24/7.
  • Waiting room will be closed. Visitors that are waiting to see patients must wait outside of the hospital.
  • Patients who are COVID 19 positive or presumed positive, one designated support person allowed throughout stay and additional PPE is required.


  • ​Up to two designated visitors are allowed, throughout the entire stay.
  • All visitors will be screened before entering.

Out-Patient Surgery Visitor Protocol:

  • One 18 or older visitor allowed only.
  • They will be required to sign legal documents, make decisions, and sign discharge instructions for patient.
  • They will be symptom screened and given a mask when they arrive at entrance 2 only.
  • If they pass symptom screening they are allowed to go into surgery department and sit in the SCC room the entire time.
  • They are not allowed to leave the unit. They will provided a snack menu for refreshments.
  • If they are not symptom-free, they are required to wait in their car and stay in our parking lot.

These restrictions are subject to change.

MHP Safety Plan

Extra Safety Measures have been put in place for your protection.

Major Health Partners takes the health and safety of our team members very seriously. MHP has developed this COVID-19 Safety Plan as part of our efforts to reduce the potential for exposure to and spread of the coronavirus. This plan is based on information available from the U.S. Centers for Disease Control and Prevention (CDC) and the Indiana State Department of Health (ISDH). Our organization will continue to monitor coronavirus-related guidance and will communicate any changes to this plan. We are counting on all employees to do their part to promote a healthy, safe environment. If you have questions about this plan, please contact your director or HR.

1. Employee Health Screening Process

  • MHP has instituted the following health screening process for all employees entering our facilities:
  • Upon reporting for work, all employees will report any fever (> 100.4ᵒ), and all potential exposures to COVID-19
  • Employees will self-monitor for symptoms including fever (> 100.4ᵒ), new/worsening cough, and difficulty breathing. If these or other symptoms develop, employees will self-quarantine and contact HR.
  • An employee exhibiting symptoms of COVID-19 will be asked to immediately return home and not report to work until they are cleared of having COVID-19 and have been symptom-free for at least 72 hours.
  • Employees are consistently reminded to stay home if they are exhibiting any symptoms.

2. COVID-19 Testing and Diagnosis

  • Any employee who tests positive for COVID-19 or is diagnosed by a healthcare provider with COVID-19 should not report to work but should immediately notify HR.
  • Any employee who tests positive for or is diagnosed with COVID-19 must stay out of the workplace for at least 10 days after illness onset (the date symptoms begin) and at least 3 days after recovery (the day symptoms are resolved, including the resolution of fever without fever-reducing medications).

3. Enhanced Cleaning and Disinfecting Protocols for the Workplace

The following enhanced cleaning and disinfection protocols will be in place until further notice:

  • Disinfectant products are available and being used throughout our facilities.
  • High-touch objects and surfaces such as workstations, keyboards, telephones, handrails and doorknobs are cleaned AND disinfected frequently
  • Our Environmental Services team has increased the frequency and depth of cleanings to ensure all areas of the workplace are thoroughly cleaned with additional regularity.

4. Enhanced Personal Hygiene Measures

  • MHP requires all caregivers to wash their hands with soap and water regularly and thoroughly, including at the beginning of each shift and upon returning from any break.
  • Hand sanitizer stations are available throughout our facilities for caregivers, patients, and guests to use.
  • When soap and water are not readily available and when hands are not visibly soiled, the use of hand sanitizer that contains at least 60% alcohol is acceptable.
  • Avoid touching our eyes, nose, and mouth with unwashed hands.
  • We discourage all handshaking - instead, use other non-contact methods of greeting.

5. Social Distancing

MHP requires all caregivers, patients, and visitors to follow the social distancing requirements established by the CDC, including maintaining six-foot social distancing for both caregivers and members of the general public when possible.

  • Employees are required to wear masks at all times while on MHP premises. *Employees alone in a private office setting or in cubicles are permitted to remove their masks.
  • Employees who come into direct contact with patients are required to wear eye protection and hair coverings.
  • Patients and visitors are required to wear masks at all times while on MHP premises.
  • The face cover is not a substitute for social distancing. Continue to keep about 6 feet apart from each other.
  • We have marked six-foot distances throughout the workplace and have physically arranged physician office space and common areas to ensure individuals ideally stay six feet apart.
  • We are limiting the use of waiting rooms by using direct rooming as much as possible.

6. Canceling Events

In accordance with the CDC event guidelines, most of the events (including support groups) throughout our organization have been canceled at this time. We are working to keep the event calendar on our website as up to date as possible, but it is an ever-evolving situation. If you see an event posted, please contact us to verify it is still going on prior to attending.

Frequently Asked Questions

What is COVID-19?

Coronavirus (COVID-19) is a respiratory illness that can spread from person to person that was first identified in Wuhan, China.

How does COVID-19 spread?

COVID-19 spreads from person to person. The virus is thought to spread between people who are in close contact with one another (within 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. It may also be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or eyes; however, this is not the main way the virus is thought to spread.

What are the symptoms of COVID-19?

Patients with COVID-19 have mild to severe respiratory illness symptoms including:

  • Fever
  • Cough
  • Shortness of breath
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

To help protect yourself and others, MHP recommends the following:

  • If you have flu-like symptoms, wear a mask.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces (such as cell phones, keyboards, and doorknobs) using a regular household cleaning spray or wipe.
  • Eat healthily and get good sleep.

Should I wear a facemask?

The CDC does recommend that people who are well use a facemask to protect themselves from respiratory diseases, including COVID-19.

How long is the incubation period?

Symptoms of COVID-19 can appear 2-14 days after exposure.

What if I test positive for COVID-19?

  • Stay home except for medical appointments. People who are mildly ill with COVID-19 are able to isolate at home during their illness. This means that you should restrict activities outside your home, except for medical care. Do not go to work, school or public areas, and you should avoid public transportation, ride sharing or taxis while sick.
  • Stay away from others as much as possible, including in your home. Try to stay in a specific room and away from other people in your home.
  • Avoid sharing personal household items, and wash items thoroughly after use with soap and water.

How is COVID-19 treated?

There is no specific antiviral treatment recommended for COVID-19. People with COVID-19 should receive supportive care to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions.

What should I do if I am exhibiting symptoms of COVID-19?

MHP is now performing COVID-19 testing in our primary care offices. We are also offering testing at MHP Priority Care, located at 30 W. Rampart, Shelbyville, (open Monday through Friday 7 a.m.-7 p.m. and Saturday/Sunday 8 a.m.-2 p.m.) is able to test patients who meet the CDC or Indiana State Department of Health testing criteria. Criteria include both symptoms and assessment of risk factors, like known exposure to a person with COVID-19, and consideration of chronic medical conditions. If you are not having any symptoms, then you would not be tested at this time. Please DO NOT drive to your doctor’s office. If it is a medical emergency, go to the nearest emergency room or call 911.

If I am a recovered COVID-19 patient can I donate plasma to help infected patients?

Versiti is collecting plasma from recovered COVID-19 patients to help treat others diagnosed with the virus. This blood-related treatment - approved by the FDA as an Emergency Investigational New Drug (EIND) - could offer hope to the hundreds of patients who continue to be diagnosed. This treatment would be used by hospitals for the most severely affected patients. Participants must be eligible to donate blood. For more information: 1-866-702-HOPE (866-702-4673) or visit https://www.versiti.org/covid19plasma

Does MHP offer antibody testing?

COVID-19 IgG antibody testing, also known as serology testing, checks for a type of antibody called immunoglobulin G (IgG). If you have been exposed to the virus that causes COVID-19, your body typically produces IgG antibodies as part of the immune response to the virus. Antibody tests may not be able to show if you have been exposed to COVID-19 because it can take at least two weeks after exposure to develop antibodies. This type of COVID-19 test requires a Physician order and is for individuals who think they may have had COVID-19 and do not currently have symptoms. This test does not tell you if you have an active infection. Consequently, not all patients are appropriate candidates for this type of testing, so please consult your doctor to see if you are a candidate.

Will I be able to choose which vaccine I get?

You are able to see the vaccine(s) available at each location when you schedule your appointment at ourshot.in.gov.​

What are the dangers of contracting COVID-19?

Approximately 80% of those infected with COVID-19 will only experience mild symptoms and not require hospitalization. In extreme cases, individuals have experienced pneumonia, multi-organ failure and death.

What is Major Health Partners doing to ensure the health and safety of the communities it serves?

MHP is continuing to work in close contact with the Indiana Department of Health, the Centers for Disease Control, and Occupational Safety and Health Administration to obtain to latest statistics and details. We are taking all necessary precautions to protect our patients and staff.

For additional information and rolling updates on COVID-19 please refer to:

  • MHP COVID-19 Update | 1/17/2022

    MHP Incident Command Update January 17, 2022 General Update: Indiana’s Covid positivity rate increased to 28.9%, and Shelby County’s increased to 21.7%. Hospitalizations continue to be up across the state. Inpatient unit: 37 of our 40 ... Read More

  • MHP COVID-19 Update | 1/14/2022

    MHP Incident Command Update January 14, 2022 General Update: Indiana’s Covid positivity rate has increased to 28.7% and Shelby County’s has increased to 20.6%. The Indiana State Department of Health on Thursday reported 16,563 new cases ... Read More

  • MHP COVID-19 Update | 1/12/2022

    MHP Incident Command Update January 12, 2022 General Update: Indiana’s overall Covid positivity rate is 26.9% and the statewide hospitalization rate is the highest it has even been since Covid originated. Shelby County’s positivity rate ... Read More

  • MHP COVID-19 Update | 1/10/2022

    MHP Incident Command Update January 10, 2022 General Update: Indiana’s overall Covid positivity rate is 24.2% and Shelby County’s positivity rate is 16.9% as of January 3 rd. Inpatient unit: All forty of our beds are full on our 3rd-floor ... Read More

  • MHP COVID-19 Update | 1/7/2022

    MHP Incident Command Update January 7, 2022 General Update: Indiana’s overall Covid positivity rate is 23.8% and Shelby County’s positivity rate is 17.2%. The state’s positivity rate increased by 3% since Wednesday and Shelby ... Read More

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