MHP COVID-19 Daily Update
DATE:
April 3, 2020
NEW SERVICE: MHP providers are now available on 2 virtual visit platforms! The
MHP COVID Virtual Clinic (for patients with respiratory or COVID related symptoms ONLY) and
MHP Virtual Visit (for all other non-COVID related conditions). These new platforms allows patients to seek medical advice from the comfort
of their homes, potentially eliminating the need to visit physician offices,
urgent cares, or emergency departments. To learn more visit www.myMHP.org/virtual.
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TELEHEALTH/VIDEO VISIT UPDATES:
- 453 Telehealth visits since 3/19
- 284 Family and Internal Medicine Telehealth visits since 3/19
- 20 Virtual COVID Clinic Telehealth visits since 3/27
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GENERAL UPDATES FOR THE PUBLIC:
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Main Entrance/Door #2 closing earlier: Beginning Monday 4/6, Main Entrance/Door #2 will be closed at 5PM during
the week. This entrance opens at 6AM Monday through Friday and is closed
on weekends.
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Community Appreciation Event: Members of the community have organized a recognition event to show their
support and appreciation for all MHP Providers and staff. This is scheduled
for Saturday 4/4 at 7PM in the MHP Medical Center parking lot. Participants
will remain in their vehicles and drive through the parking lot with blinking/flashing
lights and honking horns. They are also requesting participants to tune
into Giant FM WSVX 96.5 during the event. Marketing will cover the event
on social media. MHP appreciates all the support, donations and kind gestures
from Shelbyville and Shelby County!
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MHP Orthopaedic Walk-in Care: Beginning Monday, 4/6, we will begin providing orthopaedic walk-in visits
at Renovo Orthopaedic Center at 275 W. Basset Road. This service will
be available Monday through Friday from 8AM-3PM. The purpose of this new
service is to help keep those with orthopaedic injuries from having to
visit the Emergency Department or Priority Care. This service is being
offered as a collaboration between the providers at MHP Sports Medicine,
MHP FORCE Orthopaedics, and MHP Foot & Ankle Surgery.
The walk-in site will treat ONLY urgent orthopaedic injuries and fractures. Chronic pain, medication refills and other non-related orthopaedic illnesses will
not be seen at this location. Patients with signs or symptoms of respiratory
illness will also not be able to be seen at this location.
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When can COVID-19 patients be released to work?
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People
with COVID-19 who have stayed home (home isolated) can stop home isolation under the following conditions:
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If you will not have a test to determine if you are still contagious, you can leave home after these
three things have happened:
- You have had no fever for at least 72 hours (that is three full days of
no fever without the use medicine that reduces fevers) AND
- other symptoms have improved (for example, when your cough or shortness
of breath have improved) AND
- at least 7 days have passed since your symptoms first appeared
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If you will be tested to determine if you are still contagious, you can leave home after these
three things have happened:
- You no longer have a fever (without the use medicine that reduces fevers) AND
- other symptoms have improved (for example, when your cough or shortness
of breath have improved) AND
- you received two negative tests in a row, 24 hours apart.
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Hand sanitizer bottles: Please remember to save your empty hand sanitizer bottles. MedWorks needs
those empty bottles in order to refill what they are making so we can
keep all areas supplied with hand sanitizer.
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SUPPLY UPDATES:
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Supplies/PPE: Stable/steady at this time.
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Laundering gowns: Our new overnight process of laundering isolation gowns in-house went well.
It takes approximately 40-45 minutes for a complete turnaround cycle.
We can turn 60 gowns per cycle.
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Gowns: We expect a delivery of additional gowns Sunday/Monday.
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D Batteries: We now have a sufficient supply of D batteries. Our sincere thanks to
several members of the community who made donations. We needed these for
our supply of 10 emergency ventilators. These are powered by D batteries
and the batteries are required to be changed every 48 hours.
- We need your empty hand sanitizer bottles. We are making our own hand sanitizer
and need your empty containers in order to reuse.
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Do you have items that you would like to donate? (hand sanitizer, masks,
respirators, gloves, N95, bouffant caps, D-batteries, or gowns). If so,
please contact Angela Gill (agill@majorhospital.org)
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Food Donations: Several community supporters have called to offer to donate food for
our staff and physicians. Some are also doing it as a way to support those
restaurants who are struggling to stay afloat while they are only open
for carryout. We are extremely grateful for all the community support
and selfless gestures. If you would like to find out more information,
please contact Angela Gill (agill@majorhospital.org).
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PATIENTS TREATED AT OUR RESPIRATORY CLINIC LOCATIONS:
- Priority Care located at 30 W. Rampart Road: Treated 21 patients yesterday
and 15 patients so far today. Priority Care is open 7AM-7PM Monday through
Friday and 8AM-2PM on Saturdays and Sundays.
- Washington St. Clinic located at 157 W. Washington St: The Washington St.
Clinic treated 21 patients yesterday and has seen 18 patients today so
far. Washington St. Clinic is open 8AM to 4:30PM Monday through Friday.
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CALL CENTER VOLUMES:
- 392-DOCS line had 26 phone calls yesterday.
- Call Center volumes: 461 calls answered since Friday (does not include
392-DOCS line). Average queue hold 31 seconds with 96% answered.
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WANT TO CHECK IN WITH A LOVED ONE WHO IS AT MAJOR HOSPITAL?
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Managing visitation: Indiana hospitals are strictly enforcing visitation rules. We are following
the same policies. However, Major Hospital understands you still need
to see and hear your loved one.
That’s why we have initiated using FaceTime or Skype connectivity
for patients and their family members. We have dedicated iPads that our patients can use to communicate with
the outside world using our dedicated Wi-Fi access. The inpatient nursing
staff is also offering family members a phone number to call in for daily
updates and offering to make daily calls to the patient’s family
if preferred.
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MHP TESTING STATUS: Please understand we are only able to report numbers and results of MHP
patients who had their testing ordered or performed through MHP. The Shelby
County Health Department receives the positive results for ALL Shelby
County residents, regardless of the location where the testing was performed.
If the COVID-19 test was not ordered or performed by MHP, we are not notified
of the test or the result. Consequently, our reported testing data will
differ from that information available through the Indiana State Department
of Health, the CDC and the Shelby County Health Department.
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TESTING STATUS:
- Number of available swabs/media: 54. We will continue to follow the ISDH/CDC
testing protocols to determine which patients are eligible for testing.
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The
Lilly testing location has expanded its testing criteria to include essential public employees and those in the community considered
vulnerable to the virus. Please visit
https://www.info.lillycovid19testing.com/ for more information.
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Both the Washington St. Clinic and Priority Care are able to test patients
for COVID-19. However, both are continuing to follow the recommended
ISDH testing criteria which has been expanded as of 4/1. Healthcare employees and first responders should obtain testing through
the Lilly drive-through testing location. The hospital lab is not accepting
orders for outpatient COVID testing at this time.
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MHP INPATIENT STATUS:
- Current number of inpatients: 24
- Current number of patients with respiratory signs/symptoms: 22 (3 patients
are on a vent and 1 is on BiPap and 1 is on a trilogy device)
- Number of available beds: 16
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MHP EMERGENCY DEPT STATUS:
- Number of ER patients in last 24 hours: 40
- Number of ER patients with respiratory signs/symptoms: 10 (representing 25%)
- 4 patients are in the ACC unit with 18 available beds
