A patient of Major Health Partners (MHP) had a follow-up visit with his
MHP provider regarding the results of an imaging test. The provider, who
assumed the test was completed at MHP, could not find the images or results
of the encounter. This sometimes happens when patients seek additional
care from facilities outside MHP, such as critical access hospitals or
urban hospitals in our area.
After the provider had no success in finding his patient’s imaging
results in their system, the MHP team logged into another system we use
called, CareWeb, found the report and sent the results via secure email
to the provider. Later that day, an MHP Business Manager was able to give
the provider access to the CareWeb system for future use and faster, more
efficient care.
Using CareWeb allows MHP to access data from a powerful network of other
healthcare participants. The CareWeb system has provided the following
benefits for our patients:
- Reduce duplicate testing
- More efficient use of resources and hospital staff
- Less exposure to radiation by limiting duplicate imaging scans
- Opportunity to provide better communication between physicians and patients
What is CareWeb?
The CareWeb website states, “Healthcare is about decision-making.
You can’t look at patients, their health, or the services they’ve
received piecemeal. That’s where CareWeb comes in. With over 130
participating entities and 9 billion pieces of clinical information, CareWeb
improves speed and accessibility of information from our network to support
providers. It combines all the chapters of a patient’s care into
one view, regardless of where they sought care.”
You can read more about CareWeb on their website by
clicking here.