July 30, 2026 – Shelbyville, IN – At Major Health Partners, we know that words matter. We're proud to share that MHP nurses Kelly McGee, ASN, RN and Melissa O'Connor, MSN, RN, CNN, CMSRN recently co-authored an article published in the May/June 2026 issue of the Nephrology Nursing Journal. Their article, "The Immeasurable Cost of the Wrong Words: When 'Noncompliance' Hid the Real Story," explains how the words used in healthcare can affect the way patients are treated and the care they receive.
The article is inspired by the patients they care for every day. It reminds us to look beyond labels and better understand the challenges each person may face, including health, family, and everyday life.
Their work reflects MHP's commitment to treating every patient with compassion, respect, and understanding. We invite you to read their article and learn more about the power of patient-centered care.
For information on this article:
DOI: O'Connor M, McGee K. The Immeasurable Cost of the Wrong Words: When 'Noncompliance' Hid the Real Story. Nephrol Nurs J. 2026 May-Jun;53(3):211-215. PMID: 42484526.