MHP COVID-19 Daily UpdateDATE:
March 30, 2020
NEW SERVICE: MHP has launched a virtual clinic staffed with dedicated MHP providers.
Get the care, treatment or medical advice you need from the comfort of
your home using your computer or phone. This service allows patients to
seek medical advice from anywhere in the U.S., potentially eliminating
the need to visit physician offices, urgent cares, or emergency departments.
The MHP Virtual Clinic is staffed Monday - Friday from 8 a.m. - 4:30 p.m.
Please visit www.mymhp.org/virtual
to sign up now.
GENERAL UPDATES FOR THE PUBLIC:
The CDC has issued a Health Advisory for Severe Illness Associated with Using
Non-Pharmaceutical Chloroquine Phosphate to Prevent and Treat Coronavirus Disease 2019 (COVID-19).
Shelby Go upcoming holiday closures: April 10th – Good Friday, May 22nd – Floating Holiday, May
25th – Memorial Day. ZTrip (formerly Yellow Cab) can be used as
Nursing Homes: We have started rounding daily in the local nursing homes. We are exploring
using more telehealth options for our nursing homes in order to keep patients
from having to be transported to the hospital.
Lilly Drive-Thru Testing Center for healthcare workers and first responders: For information, please visit:
Community Support for First Responders and MHP Staff: We have been informed through social media that members of the community
are planning to show their support and encouragement by driving through
the MHP parking lot and flashing their lights on Saturday. We appreciate it!
MedWorks Pharmacy: MedWorks will soon be sending discharge medications with inpatients upon
discharge for convenience and to keep those at-risk patients in their
homes instead of having to visit a pharmacy.
- We need your empty hand sanitizer bottles. We are making our own hand sanitizer
and need your empty containers in order to reuse.
Do you have items that you would like to donate? (hand sanitizer, masks,
respirators, gloves, N95, D-batteries, gowns or food for our staff). If
so, please contact Angela Gill (firstname.lastname@example.org)
- We are pleased to announce that District 5 is shipping 600 small N95 masks
to us this week. We have secured a supply of D-batteries. Bouffant caps
are in short supply. We are seeking alternatives such as reusable caps.
Temporary beds: We have secured 20 army-type beds/cots. They are spartan and rugged,
but will work in the event we have an inpatient surge. They will hold
up to 400 pounds.
Respirators: We received additional respirators and filters. These are non-disposable.
PATIENTS TREATED AT OUR RESPIRATORY CLINIC LOCATIONS:
- Priority Care located at 30 W. Rampart Road: Treated 12 patients yesterday
and 25 patients so far today. Priority Care is open 7AM-7PM Monday through
Friday and 8AM-2PM on Saturdays and Sundays.
- Washington St. Clinic located at 157 W. Washington St: The Washington St.
Clinic was closed yesterday and has seen 22 patients today so far. The
Washington St. Clinic is open 8AM to 4:30PM Monday through Friday.
CALL CENTER VOLUMES:
- 392-DOCS line had 89 phone calls over the weekend.
- Call Center volumes: 444 calls answered since Friday (does not include
392-DOCS line). Average queue hold one minute with 93% answered.
WANT TO CHECK IN WITH A LOVED ONE WHO IS AT MAJOR HOSPITAL?
Managing visitation: Indiana hospitals are strictly enforcing visitation
rules. We are following the same policies. However, Major Hospital understands
you still need to see and hear your loved one.
That’s why we have initiated using FaceTime or Skype connectivity
for patients and their family members. We have dedicated iPads that our patients can use to communicate with
the outside world using our dedicated Wi-Fi access. The inpatient nursing
staff is also offering family members a phone number to call in for daily
updates and offering to make daily calls to the patient’s family
Visitors are prohibited with the following exceptions:
- One designated at end of life with appropriate screening
- One designated for laboring patient with appropriate screening
- One designated for pediatric patient with appropriate screening
- One designated for surgery patient with appropriate screening
If a visitor is permitted, the visitor must remain in the patient’s
room and cannot come and go from the patient’s room. We are doing
this to protect our other high-risk patients and our staff. The visitor
not have a positive or pending COVID-19 test.
MHP TESTING STATUS: Please understand we are only able to report numbers and results of MHP
patients who had their testing ordered or performed through MHP. The Shelby
County Health Department receives the positive results for ALL Shelby
County residents, regardless of the location where the testing was performed.
If the COVID-19 test was not ordered or performed by MHP, we are not notified
of the test or the result. Consequently, our reported testing data will
differ from that information available through the Indiana State Department
of Health, the CDC and the Shelby County Health Department.
- Number of available swabs/media: 84. We anticipate an additional 300 early
this week. We will continue to follow the ISDH/CDC testing protocols to
determine which patients are eligible for testing.
MHP INPATIENT STATUS:
- Current number of inpatients: 16 (4 of our inpatients tested positive for COVID-19)
- Current number of patients in isolation: 16 (2 patient are on a vent and
1 is on BiPap)
- Number of available inpatient beds: 24
MHP EMERGENCY DEPT STATUS:
- Number of ER patients in last 24 hours: 32
- Number of ER patients with respiratory signs/symptoms: 8 (representing 25%)
- 7 patients are in the ACC with 15 available beds and 1 ACC patients has
- Indiana State Dept of Health Call Center for Healthcare workers and the
general public (staffed 8AM-8PM) (317) 233-7125. Please call (317) 233-1325
- For the Shelby County Health Department, please call (317) 392-6470.