For Immediate Release
MHP Reopens Select Services
Major Health Partners (MHP) will begin resuming services this week that
had previously been suspended due to COVID-19. This change falls in line
with Indiana Governor Holcomb’s Executive Order issued Friday, April
24, to reopen essential health care services. These services include in-person
office visits as well as elective procedures and surgeries at the MHP
Medical Center. The reopening process will be a slow and controlled process.
“Our primary concern is the safety of our patients, their families
and our staff,” said MHP Chief Medical Officer, Dr. Paula Gustafson.
Over the last few weeks, MHP shifted its operations to prepare for a surge
of COVID-19 patients. Extra precautions were initiated and new policies
and procedures have been developed to help keep patients and staff safe
and protected. “Because of our advanced planning we are ready and
able to safely provide care for our patients,” said Gustafson. “We
need to begin providing the necessary care that was temporarily delayed
by the crisis.”
Reopening services does not, however, mean things will immediately return
to ‘normal’. Many COVID-19-related processes, such as screenings
at entrances, restricting visitors, using PPE (personal protective equipment),
and utilizing dedicated departments and care sites for patients with COVID-19
symptoms, will remain in place for the foreseeable future. Universal masking
for all providers, staff, patients and visitors at MHP will be ongoing.
“The precautions we have taken make us as safe—if not safer—than
other public places,” said Gustafson,
In public places, we encourage people to continue to follow the guidelines
recommended by the CDC, including social distancing, frequent hand washing,
and wearing masks in public places. “These measures are part of
our ‘new normal,’ everywhere we go, until breakthroughs in
vaccination or treatment allow otherwise,” said Dr. Gustafson.
Below are additional guidelines and protocols that will continue at the
MHP Medical Center and outpatient clinics:
- Video visits or telephone consults will be used when appropriate.
- Visitor restrictions will remain in place.
- Screenings for COVID-19 symptoms at all entrances will continue. This screening
helps protect patients and staff by routing “high risk” patients
to separate dedicated care locations, freeing up all other MHP offices
and facilities to provide timely and safe care for non-respiratory patients.
- Patients with symptoms of COVID-19 should continue to use the COVID-19
hotline, 317-392-DOCS (3627).
- Increased cleaning and disinfection in patient and public areas, including
some structural changes to better protect the public as well as staff.
- MHP Café will continue to be closed to the general public.
These guidelines and protocols are fluid and subject to change as we continue
to assess the activity of COVID-19 in our community and local region,
as well as other factors that could affect patient and staff safety.