waiting room

Virtual Visits

Shelbyville Virtual Visits

MHP Providers NOW OFFERING Virtual Visits!

Button to continue to myVirtual Health Visits

MHP providers are now available on 2 virtual visit platforms! The MHP COVID Virtual Clinic is ONLY for patients experiencing respiratory or COVID related symptoms. The second platform, MHP Virtual Visit, is for patients with non-COVID related illnesses. These new platforms allows patients to seek medical advice from the comfort of their homes, potentially eliminating the need to visit physician offices, urgent cares, or emergency departments.

To Access the MHP COVID Virtual Clinic (COVID SYMPTOMS ONLY):

  1. Download the free myVirtualHealthVisit app (Google Play or iTunes) on your phone or visit www.myvirtualhealthvisit.org on your computer.
  2. Enroll by creating a free login and completing your personal profile.
  3. Connect with the MHP COVID Virtual Clinic and see a MHP provider by entering the SERVICE KEY mhpvisit.
  4. If given the option, select MHP COVID Virtual Clinic and then select the provider you would like to see. MHP providers are available Monday - Friday 8 a.m. - 4:30 p.m. If it is after hours add the SERVICE KEY mhp to be connected to MHP Virtual Visit, where a provider from The Online Care Group is available 24/7.
    • To add an additional service key from your phone click on the "more" button at the bottom of the screen and then click on "Service Keys". For an Android device, click the three lines at the top left and choose Settings.
    • To add an additional service key from your computer simply click on the "add service key" at the top of the page.

To Access MHP Virtual Visit (NON-COVID RELATED SYMPTOMS):

    1. Download the free myVirtualHealthVisit app (Google Play or iTunes) on your phone or visit www.myvirtualhealthvisit.org on your computer.
    2. Enroll by creating a free login and completing your personal profile.
    3. Connect with MHP Virtual Visit by entering the SERVICE KEY mhp.
    4. If given the option, select MHP Virtual Visit and then select the provider you would like to see. MHP has partnered with The Online Care Group to be able to offer this service 24/7.

    Be sure to allow access to your camera and microphone if you are using the app. If you are connecting via desktop, be sure to test your computer settings.

    If you have questions or need help enrolling please call us at (317) 421-1956.

    What Can You Do through My Virtual Health Visit?

    This app is designed to help with more common, non-life-threatening conditions. People in need of professional suggestions on how to treat a cold or back pain will find this app very useful.

    • Virtual visits are suitable for:
    • Back pain
    • Cough and cold
    • Respiratory infections
    • Eye infections
    • Urinary tract infections
    • Seasonal allergies

    While the MHP App can provide convenient advice for simple conditions, it is not suitable for emergencies such as serious injury, heart attack, or stroke.