MHP COVID-19 Daily Update

DATE: April 9, 2020

NEW SERVICE: www.mymhp.org/virtual

  • TELEHEALTH/VIDEO VISIT UPDATES:
    • 810 Telehealth visits since 3/19
    • 496 MHP Family & Internal Medicine Telehealth visits since 3/19
    • 96 MHP Pulmonology Telehealth visits since 3/19
    • 62 MHP Nephrology & Infectious Disease Telehealth visits since 3/19
    • 59 MHP Psychology Telehealth visits since 3/19
    • 41 MHP Pediatrics Telehealth visits since 3/19
  • GENERAL UPDATES FOR THE PUBLIC:
    • Nursing Homes: ISDH has moved the nursing homes to 3rd on the list in terms of prioritizing supply allocation behind hospitals and First Responders. Some local nursing homes are reporting they are running critically low in terms of gloves. MHP has provided sufficient gloves to the affected homes at this time. Shelby County EMA is helping secure additional necessary supplies for the affected nursing homes and that should be available next week.
    • MHP Psychology FREE visit for MHP employees: MHP Psychology is now offering a free 30-minute telehealth opportunity to MHP employees who are feeling overwhelmed and need a listening ear.
    • IGH providing telehealth: Indianapolis Gastroenterology and Hepatology is providing telehealth. If you would like to schedule a telemedicine appointment or have questions regarding this service, please call 317.865.2955.
  • When can COVID-19 patients be released to work?
  • People with COVID-19 who have stayed home (home isolated) can stop home isolation under the following conditions:
    • If you will not have a test to determine if you are still contagious, you can leave home after these three things have happened:
      • You have had no fever for at least 72 hours (that is three full days of no fever without the use medicine that reduces fevers) AND
      • other symptoms have improved (for example, when your cough or shortness of breath have improved) AND
      • at least 7 days have passed since your symptoms first appeared
    • If you will be tested to determine if you are still contagious, you can leave home after these three things have happened:
      • You no longer have a fever (without the use medicine that reduces fevers) AND
      • other symptoms have improved (for example, when your cough or shortness of breath have improved) AND
      • you received two negative tests in a row, 24 hours apart.
  • SUPPLY UPDATES:
    • Pharmacy: Precedex and Propofol are both in stable supply. Pharmacy is also prepared to staff the hospital 24/7 to support the inpatient and the Emergency Department if it becomes necessary.
    • We need your empty hand sanitizer bottles. We are making our own hand sanitizer and need your empty containers in order to reuse.
    • Do you have items that you would like to donate? (hand sanitizer, masks, respirators, gloves, N95, bouffant caps, or gowns). If so, please contact Angela Gill (agill@majorhospital.org)
    • Food Donations: Several community supporters have called to offer to donate food for our staff and physicians. Some are also doing it as a way to support those restaurants who are struggling to stay afloat while they are only open for carryout. We are extremely grateful for all the community support and selfless gestures. If you would like to find out more information, please contact Angela Gill (agill@majorhospital.org).
  • PATIENTS TREATED AT OUR RESPIRATORY CLINIC LOCATIONS:
    • Priority Care located at 30 W. Rampart Road: Treated 11 patients yesterday and 12 patients so far today. Priority Care is open 7AM-7PM Monday through Friday and 8AM-2PM on Saturdays and Sundays.
    • Washington St. Clinic located at 157 W. Washington St: Washington St Clinic treated 13 patients yesterday with respiratory signs/symptoms and 9 patients so far today. Washington St. Clinic is open 8AM to 4:30PM Monday through Friday.

  • CALL CENTER VOLUMES:
    • 392-DOCS line had 23 phone calls yesterday.
    • Call Center volumes: 424 calls answered yesterday (does not include 392-DOCS line). Average queue hold 28 seconds with 97% of calls answered.
  • WANT TO CHECK IN WITH A LOVED ONE WHO IS AT MAJOR HOSPITAL?
    • Managing visitation: Indiana hospitals are strictly enforcing visitation rules. We are following the same policies. However, Major Hospital understands you still need to see and hear your loved one. That’s why we have initiated using FaceTime or Skype connectivity for patients and their family members. We have dedicated iPads that our patients can use to communicate with the outside world using our dedicated Wi-Fi access. The inpatient nursing staff is also offering family members a phone number to call in for daily updates and offering to make daily calls to the patient’s family if preferred.
  • MHP TESTING STATUS: Please understand we are only able to report numbers and results of MHP patients who had their testing ordered or performed through MHP. The Shelby County Health Department receives the positive results for ALL Shelby County residents, regardless of the location where the testing was performed. If the COVID-19 test was not ordered or performed by MHP, we are not notified of the test or the result. Consequently, our reported testing data will differ from that information available through the Indiana State Department of Health, the CDC and the Shelby County Health Department.

  • TESTING AVAILABILITY:
    • Number of available swabs/media: 150, plus an additional 162 GuideMed testing kits available through Priority Care or the Washington Street Clinic. We will continue to follow the ISDH/CDC testing protocols to determine which patients are eligible for testing. The testing criteria was updated this week and is available on the ISDH website.
    • The Lilly testing location has expanded its testing criteria to include essential public employees and those in the community considered vulnerable to the virus. Please visit https://www.info.lillycovid19testing.com/ for more information.
    • Both the Washington St. Clinic and Priority Care are able to test patients for COVID-19. However, both are continuing to follow the recommended ISDH testing criteria which has been expanded as of 4/8. Healthcare employees and first responders should obtain testing through the Lilly drive-through testing location. The hospital lab is not accepting orders for outpatient COVID testing at this time.
  • MHP INPATIENT STATUS:
    • Current number of inpatients: 20
    • Current number of patients with respiratory related diagnoses: 20 (5 patients on a critical care vent and 2 on BiPap and 2 on a trilogy device)
    • Number of available beds: 20
  • MHP EMERGENCY DEPT STATUS:
    • Number of ER patients in last 24 hours: 29
    • Number of ER patients with respiratory signs/symptoms: 4 (representing 14%)
    • 8 patients are in the ACC unit with 14 available beds

[1] We are now able to report testing for all MHP patients, which includes the hospital, the Washington St Clinic and Priority Care. Prior to 4/8, reports only included the hospital testing data.